Frequently Asked Questions

If I am a new owner of an existing store/business trading with Goodman Fielder what do I need to do?

If you are still receiving goods from Goodman Fielder and you:

  • Are a new owner;
  • Have changed your ABN,ACN; or
  • Have changed your Company Number,
  • You need to notify us immediately of the change.

Please call 1300 662 975 (AU) or 0800 100 343 (NZ) to notify us of the change. You will also need to complete a new credit application form.

Why do I have to pay by Direct Debit?

All new customers that trade with Goodman Fielder are required to pay by Direct Debit. We are gradually converting all existing customers to this payment method. Paying in this way enables Goodman Fielder to keep administration costs down and therefore the costs to our customers down. It also ensures that your payment is received in a timely manner and therefore supply of product to your business is not interrupted.